Privacy Policy

Last updated: Feb 21 2025

1. Introduction

Welcome to Guided by Light Art ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your data when you visit our website, make a purchase, or interact with our services.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

We collect the following types of information:

a. Personal Information

When you place an order, contact us, or sign up for updates, we may collect:

  • Name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment details (processed securely through Stripe and PayPal; we do not store payment details)

b. Automatically Collected Data

When you visit our website, we may collect:

  • IP address

  • Browser type and version

  • Device information

  • Website usage data (cookies, tracking pixels, analytics tools)

3. How We Use Your Information

We use your data for the following purposes:

  • Order Fulfillment – Processing and delivering your orders.

  • Customer Support – Responding to inquiries and resolving issues.

  • Marketing & Promotions – Sending updates, newsletters, and special offers (with your consent).

  • Website Improvement – Enhancing user experience through analytics.

  • Legal Compliance – Fulfilling legal obligations, such as tax and fraud prevention.

4. Legal Basis for Processing Data (GDPR Compliance)

For users in the EU/UK, we process your data based on:

  • Contractual Necessity – To fulfill your purchase.

  • Legitimate Interest – For analytics and security purposes.

  • Consent – For marketing communications (you can withdraw consent anytime).

5. How We Share Your Information

We do not sell or trade personal information. We may share your data with:

  • Print-on-Demand & Fulfillment Partners – To process and ship orders.

  • Payment Processors – Stripe and PayPal to securely handle payments.

  • Analytics Providers – Google Analytics or similar tools for website performance.

  • Legal Authorities – If required by law or to protect our business.

Each third-party provider has its own privacy policy. We encourage you to review them.

6. Data Retention

We retain your personal information only as long as necessary:

  • Order & Transaction Data – Retained for at least 7 years for tax and accounting purposes.

  • Marketing Data – Retained until you opt out.

  • Website Analytics Data – Retained based on service provider policies.

7. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience. You can manage cookie preferences in your browser settings.

8. Your Rights & Choices

Depending on your location, you may have the right to:

  • Access – Request a copy of your personal data.

  • Correction – Update inaccurate or incomplete data.

  • Deletion – Request deletion of your personal data.

  • Opt-Out – Withdraw consent for marketing emails.

  • Restrict Processing – Limit how we use your data.

  • Data Portability – Request a transfer of your data.

To exercise these rights, contact us at [Your Contact Email].

9. Children’s Privacy

Our website is not intended for children under 18, and we do not knowingly collect data from minors. If you believe we have unintentionally collected information from a child, please contact us for removal.

10. Security Measures

We take reasonable steps to protect your personal data. However, no online service can be 100% secure. Please use strong passwords and be cautious with your personal information online.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. If changes are significant, we may notify you via email.

12. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us at:
Email: guidedbylightart {at} gmail {dot} com